One of the common reasons to get a server of your own is that you will have comprehensive control over the software environment and you could install anything you need. This will allow you to run apps which require particular software in order to be present on the server, which is not possible with a shared web hosting server where you could install software only within the account, but not on a root level. In case you aren't very acquainted with such matters, nonetheless, you might experience difficulties due to the fact that managing a server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our administrators will be able to handle a variety of tasks which should be carried out or can resolve many problems that you may experience.
Installation and Troubleshooting in VPS Servers
The upgrade comes with an hour of custom work on your hosting server, so in case you obtain any one of our VPS servers
plans, you can take full advantage of this service and have our admins do a variety of tasks which you can not carry out yourself or you simply have no time. They could install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any program that doesn't work efficiently for some reason. You may add the upgrade to your plan as frequently as you want depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your hosting server too, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans
and provided you add it, our expert admins will be able to help you with anything on your server. This includes setting up any third-party software that you may want to use on the server and troubleshooting any script which operates badly or does not run at all. Our upgrade includes one hour of work and in the event that a certain task is not very time-consuming, we'll add the remaining time to your account. You shall be able to see how many minutes are left within your billing Control Panel and use them anytime you require help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in the event that you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help afterwards, you could add it from the server billing area. 30 minutes of custom work are included in our Managed Services pack as well, but if you require more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your applications will be installed and set up in the very best possible way.