1 hour ticket response
We are specialized in giving a rapid and adequate solution to each technical support ticket submitted by a customer. Our qualified tech support team members will review your problem and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average trouble ticket response time has proved to be 20 minutes.
A User–Friendly Help Section
Included in the Site Control Panel is an easy–to–browse Help section, which features different information sources. You can search through a constantly updated knowledge base offering web hosting account administration articles and web site administration articles, watch the step–by–step video tutorials or have a glimpse at the F.A.Q. section.