Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Guarantee

  • Our crew of qualified professionals will do their best to reply to your support demands within about 1 hour. If, however, the trouble you have come across requires assistance from our Admin =Team,= we are going to send the ticket to the technician on duty and will submit a reply to tell you.

  • Top quality support service
  • Professional Customer Support Service

  • We’ll be on line for you round the clock to deliver useful information and tech support and to aid you with any issue that you could run into when working with your virtual server. We’ll assist you with all pre–installed programs, plus your Operating System, server administration panel (depending on the VPS type) and the Site Control Panel made entirely by our developers.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Site Control Panel that comes as a gift with the virtual server, you can find a useful Help zone, consisting of all you should learn about controlling your web–sites and software packages. We have incorporated a wide range of how to articles and video tutorials that present the common website administration tasks in an easy–to–understand fashion.